Welcome to Growwel Innovations ("we", "us", "our"). By using our website growwelinnovations.com ("Site") and purchasing products ("Products") from our online store, you agree to be bound by the following terms and conditions ("Terms"). Please read them carefully before using our services.

1. Use of the Site

• The Site provides an online marketplace for high-quality clothing and accessories.
• Users must be at least 18 years old or have legal parental or guardian consent to use the Site.
• You must provide accurate and current information about yourself when registering and purchasing from the Site.

2. Product Information

• We strive to ensure that all details, descriptions, and prices of products appearing on the Site are accurate, but errors may occur. If we discover an error in the price of any goods you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.
• Colors and images of products on the Site are for illustrative purposes only. Actual products may vary.

3. Sales and Payment

• By placing an order, you are offering to purchase a product and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
• Payment can be made via various payment methods we have available, such as Visa, MasterCard, or PayPal. Payment will be debited and cleared from your account upon dispatch of your order.

4. Shipping and Delivery

• Shipping costs on Growwel Innovations depend on the final weight of the products, ranging anywhere between ₹50 and ₹100 based on the product category.
• When you place an order weighing up to 1000 gms, the shipping charges will be equal to or less than ₹100. For every extra 500 gms, Growwel Innovations will charge ₹50 in addition to the existing charges. Growwel Innovations ensures the delivery of the product to the customer at the lowest shipping cost.
• If you have ordered a domestic product, it will be shipped within 2-3 working days and delivered within 4-5 working days from the day of dispatch. To ship the product and deliver it, it will take a total of 4-5 working days.
• Delivery times may vary based on your location and the delivery method chosen. We are not responsible for any delays caused by postal or shipping service providers.

5. Returns and Refunds

• Our return and refund policy stipulates that all sales are considered final. Currently, we do not facilitate returns or exchanges except in cases where you have received a defective product. A defective product encompasses instances of incorrect sizing, damaged fabric, or any manufacturing defects.
• If you have received a defective item, please contact us at growwelinnovations@gmail.com within 24 hours of delivery, including your order number in the subject line of the email, along with clear images and videos showcasing the defect.
• Upon receipt of your email, we will promptly assess the situation and inform you of whether a replacement or refund to the original payment source is appropriate. Please note that replacement requests are subject to approval based on compliance with the terms outlined in this policy.
• We reserve the right to approve or deny replacement requests at our discretion, and our decisions in this regard are final.

6. Intellectual Property

• All content included on the Site, such as text, graphics, logos, images, digital downloads, and software, is the property of Growwel Innovations or its content suppliers and protected by international copyright laws.

7. Liability

• Our liability related to your use of the Site and its contents is limited to the maximum extent permitted by law. We do not accept liability for any loss or damage that you may suffer as a result of using the Site or purchasing products from it.

8. Changes to Terms

• We reserve the right to modify these Terms at any time. Please review these Terms regularly to ensure you are aware of any changes.

9. Governing Law and Jurisdiction

• These Terms are governed by and construed in accordance with the laws of India/Maharashtra. Disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of India/Maharashtra.

10. Contact Information

• If you have any questions about these Terms, please contact us at growwelinnovations@gmail.com.